When I decided to buy an incubator and sure it was the first time I was getting one - I thought of Brinsea... why did I think of Brinsea? I was looking for organic food for chickens and I saw this cute...

I just wanted to say thank you both to your extremely helpful, knowledgeable and friendly employee and also to yourselves as a company - the service is second to none, even given that my incubator is way...

Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.