We're currently experiencing exceptionally high demand. While dispatch times may be slightly longer than usual, our team is working hard to fulfil orders as quickly as possible.
I had a disastrous hatch last summer, my first ever hatch and it was in a not so great borrowed incubator (not a Brinsea) and I hatched chicks with tendon and foot issues. Since using the Brinsea incubators...
Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.