The products are always reliable (and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so...

Hi Emily, We wanted to thank you so very much for taking the time to show us around your amazing setup at Brinsea on Friday; including the tip for breakfast!!! Your kind hospitality made the trip...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.