The Brinsea Products Ltd website uses SagePay and industry-standard SSL to provide secure credit card transactions. SSL is a communications protocol for transmitting private information over the internet. It works by encrypting data that is transmitted over the SSL connection. When you place an order, your credit/debit card information is encrypted and then sent over the internet using an SSL connection. No one can read or access the data that is being transmitted. For us to process your order over the phone, we need to know your name, email address, delivery address, credit/debit card number, security code and expiry date. Card details are destroyed immediately after payment has been taken.
We will not collect any information about you unless it is specifically and knowingly provided by you. The information we collect will be accurate and up to date. You can check this at any time by contacting our customer care department. We will correct any inaccuracies you report as soon as reasonably possible.
We collect information about our customers via newsletter requests, order forms, correspondence with you via emails, telephone calls or otherwise, forms you fill in on our site, your subscription requests, other social media functions on our site, cookies, when you report a problem with our site and competitions. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph. A cookie is a file that your web browser places on your computer's hard disk for record keeping purposes. The information collected in this way can be used to identify you unless you modify your browser settings. The cookie does not store any credit/debit card information or password details.
Access to information:
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Uses made of this information:
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Disclosure of your information:
You agree that we have the right to share your personal information with:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Selected third parties including:
We will disclose your personal information to third parties:
Brinsea Products Ltd operates an opt-out mail system. This gives you the choice of whether or not you wish to receive marketing information. Replying to the 'unsubscribe' link in promotional mail will also ensure that your name is removed from our mailing list. You are automatically opted-in to all promotional emails from Brinsea Products Ltd. You can unsubscribe from any of these emails at any time.
It is important for you to protect against unauthorised access to your password and to your computer. Ensure that you log out when you finish using a shared computer.
In addition to the company's safeguards, your personal data is protected in the UK by the Data Protection Act (the 'Act'). The Act requires us, as registered Data Controllers, amongst other things to ensure that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Brinsea Products Ltd takes the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, Brinsea Products Ltd makes every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. Fraudulent transactions will not be tolerated by Brinsea Products Ltd and such transactions will be reported to the relevant authorities.