We will not collect any information about you unless it is specifically and knowingly provided by you.
1. PRIVACY & COOKIES POLICY
2. HOW DO WE COLLECT INFORMATION FROM YOU?
Through our online services we collect information about our customers via email newsletter requests, order forms, correspondence with you via emails, telephone calls or otherwise, forms you fill in on our site, product registration forms, other social media functions on our site, competitions and via cookies. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photographs. A cookie is a file that your web browser places on your computer's hard disk for record keeping purposes. The information collected in this way can be used to identify you unless you modify your browser settings. The cookie does not store any credit/debit card information or password details.
Where we send you information electronically, we do review whether the communication has been opened and whether you have clicked on any links in the communication. This is because we want to make sure that our communications are useful for you.
The Brinsea Products Ltd website uses SagePay and industry-standard SSL to provide secure credit card transactions. SSL is a communications protocol for transmitting private information over the internet. It works by encrypting data that is transmitted over the SSL connection. When you place an order, your credit/debit card information is encrypted and then sent over the internet using an SSL connection. No one can read or access the data that is being transmitted. For us to process your order over the telephone, we need to know your name, email address, address the card is registered to, delivery address, credit/debit card number, security code and expiry date and a telephone number (preferably a mobile number to enable the couriers to contact you regarding deliveries). Card details are destroyed immediately after payment has been taken.
Brinsea Products Ltd takes the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, Brinsea Products Ltd makes every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. Fraudulent transactions will not be tolerated by Brinsea Products Ltd and such transactions will be reported to the relevant authorities.
3. HOW DO WE USE INFORMATION WE COLLECT?
We may use and process the information you have provided for the purposes outlined below as well as for any purposes specified at the time of collection:
We use information held about you in the following ways:
Information we collect about you. We will use this information:
We may disclose your Personal Data to third party data processers who may process data on our behalf to enable us to carry out our usual business practices.
4. DATA RETENTION
We retain the information we collect for as long as necessary to provide the services and any other products and services you have requested, or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
5. YOUR RIGHTS
If you wish for further information, or wish to exercise any other right, please visit: www.gov.uk/data-protection
Cookies (and similar technologies) are small files which are sent by websites and stored on your device. They collect information about how the website is being used by those accessing it and allow websites to remember information. You can find out more about cookies at http://www.whatarecookies.com/
Most devices will automatically accept all cookies. However, you can change your browser settings so that cookies are refused. Guidance on how to change your settings can be found at the website referred to above or look at the 'help' menu of your device. Please be aware however that blocking cookies may hamper the website's functionality or restrict how much of the website you can access.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
7. DISCLOSURE OF YOUR INFORMATION:
You agree that we have the right to share your personal information with:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Selected third parties including:
We will disclose your personal information to third parties:
8. CHANGES TO THE PRIVACY & COOKIES POLICY
HOW USERS CAN CONTACT US:
Tel: 0345 226 0120 (local rate) or +44 1934 417523