A comprehensive FREE 3 year extended guarantee is available on all Brinsea branded incubators, brooders and Intensive Care Units purchased from 1st February 2015 when you register online. Should a fault arise during the guarantee period the unit may be repaired or replaced at Brinsea's discretion.
To register you will need to have your name, address, e-mail address, date of purchase, product names and serial numbers and the name of the distributor you bought your products from. Please visit the 'Register your product' page to register your purchases. Registration must be within 30 days of purchase.
Please note we are unable to provide a guarantee for any product registered without a serial number. You should not accept any Brinsea products without a serial number - if you find that your purchase does not have a serial number please return it to the person you bought it from and ask for a replacement or refund.
This manufacturer's guarantee supplements the rights to which you are entitled under law covering the terms of your purchase from the supplier. Your legal rights are not affected in any way. Brinsea Products is pleased to accept your order and goods are supplied subject to our standard trading terms and conditions, a copy of which is available upon request.
If the criteria above are met, any defective part which has been returned carriage paid to Brinsea Products Ltd or your Brinsea authorised dealer within 3 years of purchase will be repaired or replaced free of charge.
Please note: All products purchased before 1st February 2015 carry the extended two-year guarantee.
Brinsea Products Ltd or its retailers will not be responsible for the loss of eggs in the event of failure however caused and the user is advised to arrange his/her own insurance cover where loss of power or mechanical or electrical failure might result in unacceptable losses. It is not recommended that eggs of significant value are incubated in this product unless it is used in conjunction with an independent temperature alarm system.
The products are always reliable (and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so...