I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

I purchased a Mini II Advance incubator and am so happy with it after a disappointing experience with another company. The YouTube tutorial was excellent and went into detail and easy to follow. Really...

Thank you so so much for going above and beyond at your end. Much appreciated!