Thank you so much for your quick reply. Such a welcome relief to get good service!

I've been a Brinsea user for 28 years and still going strong. We hatch 500/600 birds every year, the reliability of the Brinsea machines are fantastic, great products! My father and myself always promote...

The products are always reliable ( and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so friendly!