Thank you so much for your quick reply. Such a welcome relief to get good service!

I bought two incubators at a great price at mole valley farmers for myself and my children to use at their primary school. We have used them in March in school...

I had a disastrous hatch last summer, my first ever hatch and it was in a not so great borrowed incubator (not a Brinsea) and I hatched chicks with tendon and foot issues.  Since using the Brinsea incubators...