Your efficient customer service and after sales care combined with the three year warranty is very reassuring and is a big factor in continuing to choose Brinsea products.  

Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...

I would also like to say a big thanks for all your help this morning, it was great to be able to quickly speak to someone who understood the situation and had a great wealth and depth of knowledge of the...