Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.

I had a disastrous hatch last summer, my first ever hatch and it was in a not so great borrowed incubator (not a Brinsea) and I hatched chicks with tendon and foot issues.  Since using the Brinsea incubators...