Very helpful company. I have a 2005 incubator made by them that has been in more or less constant use since I bought it new. I dropped it yesterday and broke the fan, called them up and it being so old...

Brinsea incubators are the best, and their customer service is exceptional. I would recommend them to anyone. It's one thing to have an excellent product but makes all the difference to have the support...

Thank you so much for your quick reply. Such a welcome relief to get good service!