I am pleased to inform you that both incubators (OvaEasy 38o Advance EX and OvaEasy 190 Advance EX) were delivered in very good condition. We commissioned both of them and we have had what we can call wonderful results with hatch rates of 82%, 85% and 92% on our 1st ,2nd and 3rd runs. We had bad experience with locally manufactured incubators before we decided to look elsewhere and we found you guys. We are extremely pleased with the two incubators. Picture of our chicks attached. Once again many thanks and kind regard.