TLC Disinfecting Tip: Please make sure that disinfectant is thoroughly rinsed off plastic parts after cleaning and avoid alcohol based solutions to avoid gradual embrittlement of plastic parts.
We have come across a small number of instances of plastic parts of the Vetario Intensive Care Units and TLC brooders becoming degraded, brittle and breaking – particularly around the screws on the door hinges) due to the action of some disinfectants. To avoid this don't use disinfectants containing alcohol and take care that all traces of disinfectants or cleaning agents are rinsed away with water after cleaning, especially around the hinge screws.
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As one satisfied customer I hold both you and all of your colleagues with the greatest admiration. I will continue to promote your products when and wherever the need arises, as I have said before. Please...
Dear Carolyn
Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...
Thank-you Brinsea your company has totally restored my faith in retailers. I am a teacher and a novice at incubating eggs! I ordered a product from Brinsea and had a query - which was responded to within...
Mrs S Geraghty (Foundation Stage Lead Our Lady of Walsingham Catholic Primary School, Corby)