Very helpful company. I have a 2005 incubator made by them that has been in more or less constant use since I bought it new. I dropped it yesterday and broke the fan, called them up and it being so old...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.

It is a novelty and a joy to deal with a company who has a Customer Service Department are that actually care . . Emily and the Warehouse (and the magic box) have exceeded all expectations and gone more...