My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar model & moved them. Brinsea customer service were extremely understanding, especially when informed I had more eggs ready to set. I was very concerned. I received a ‘phone call after exchange of emails. A replacement part arrived by 1st class post with full instructions for fitting. Both incubators now purring away. I had heard that Brinsea Customer Service had a good reputation. That was proven to me by the help I received. Thank you all involved.

Marion Stapleton Harley

40 years of experience goes into every Brinsea product

Amazing product, my first hatch in the Brinsea incubator and I got 100% hatch rate! So easy to use and turn the eggs. Well worth the money.
Shaun Wilson
Read full testimonial
I am pleased to inform you that both incubators (OvaEasy 38o Advance EX and OvaEasy 190 Advance EX) were delivered in very good condition. We commissioned both of them and we have had what we can call...
Dr. Peter S Bahame & Robert F. Bahame, Tanzania
Read full testimonial
I have been dealing with Brinsea for some years now and have long sung their praises re their customer service department and their equipment. My latest dealings with said department have exceeded even...
Colin Robbins
Read full testimonial
View all of our testimonials

Brinsea proudly support