Your efficient customer service and after sales care combined with the three year warranty is very reassuring and is a big factor in continuing to choose Brinsea products.  

Just wanted to send you this card as I'm so pleased with how kind you've been to me with helping me hatch my eggs from this new incubator, there's not many helpful people like you out there! The update...

Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...