Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...

I purchased one of your Ovation 28 incubators at Newark show after struggling to get more than one or two very weak chicks from a Chinese incubator. I’m thrilled to say I’ve just had 24 baby quail...

I would also like to say a big thanks for all your help this morning, it was great to be able to quickly speak to someone who understood the situation and had a great wealth and depth of knowledge of the...