As one satisfied customer I hold both you and all of your colleagues with the greatest admiration. I will continue to promote your products when and wherever the need arises, as I have said before. Please...

I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.