How to spot a real Brinsea!
It’s been brought to our attention that there are several companies manufacturing incubators in China who are trying to either pass their incubators off as being made by Brinsea Products Ltd, or are using Brinsea’s name to promote their own incubators. We do not manufacture any of our incubators in China, all of our products are made in sunny Weston-super-Mare in North Somerset in the UK.
All Brinsea incubators have the Brinsea Incubation Specialists logo marked clearly on the product and our factory name and address in Weston-super-Mare on the CE label.
Definitely NOT Brinsea incubators!
UK Trading Standards have been investigating imported egg incubators for some time.
Egg incubators involve mains electricity, heating and water and are used in the home, sometimes by children and these factors mean a poorly designed incubator can pose particular hazards, hence Trading Standards’ interest.
It requires some experience to spot dangerous incubators but there are a few things to look for when buying an incubator which should raise concerns:
Price. A product that is selling significantly below the market average should set alarm bells ringing. Everyone loves a bargain, but no-one wants their fingers burnt – literally.
Don’t assume a CE mark on the product means it is safe. A CE mark can be applied to an unsafe product by a manufacturer as it is the importer into the EU that is responsible for electrical safety – although some may not be aware of this.
Look for a manufacturer’s address on the product or instructions. Alarm bells ring for Trading Standards when a manufacturer or importer can’t be traced from its product.
If the product is unbranded or is a brand that you don’t recognise then do an internet search for the manufacturer. If there is no English language website for the manufacturer with full contact information be suspicious.
Product instructions should include warning of electrical safety hazards and recycling symbols – if these are absent, the language is imprecise and badly translated then the product doesn’t comply with EU regulations and may be dangerous.
Is the distributor/seller contactable by phone and do they give a full trading address? What is their returns policy? Reputable distributors will have this information readily available, if not, be suspicious.
If you have bought an egg incubator recently which you are concerned about please contact your local Trading Standards office – and the supplier you purchased the incubator from, informing them of Trading Standards’ on-going investigation.
40 years of experience goes into every Brinsea product
CONGRATULATIONS Brinsea staff and management .
i would like to thank you for a first class efficent service in sending me my required part for the octogon 20 . it makes sutch a diffrance to deal with...
Thank-you Brinsea your company has totally restored my faith in retailers. I am a teacher and a novice at incubating eggs! I ordered a product from Brinsea and had a query - which was responded to within...
Mrs S Geraghty (Foundation Stage Lead Our Lady of Walsingham Catholic Primary School, Corby)