Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.

Just to let you know that I am delighted with the Ovation performance. I have decided to use the Ovation as an incubator and the original Octagon as the hatcher. At the first use this approach has performed...