I had a disastrous hatch last summer, my first ever hatch and it was in a not so great borrowed incubator (not a Brinsea) and I hatched chicks with tendon and foot issues.  Since using the Brinsea incubators...

Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...

Just to let you know that I am delighted with the Ovation performance. I have decided to use the Ovation as an incubator and the original Octagon as the hatcher. At the first use this approach has performed...