Now whilst I’m not a big fan of corporate advertising or product placement I have to give credit where credit is due. Yesterday Tom broke the element in my Hatchmaker with five day old chicks in it....

Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.

I purchased my Ovation 28EX from Strangford Incubators ,Nothern Ireland . I ordered on Friday and received the machine on Tuesday via Royal Mail. Now that’s not bad considering I live on a Scottish island. I...