Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...

Dear Sirs This letter is to thank you very much for sending the adaptor in order to have my incubator back in working order. Once again many, many thanks

Thank you so so much for going above and beyond at your end. Much appreciated!