Holy cr*p, it's no wonder Brinsea has the reputation it does. I've gotten my first incubator, upper end brand and was fairly happy with it but guess what, no replacement parts. Next incubator will be a...

The products are always reliable ( and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so friendly!

Your efficient customer service and after sales care combined with the three year warranty is very reassuring and is a big factor in continuing to choose Brinsea products.