I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

Just a small note to say thank you very much for the repair of my Mini Advance incubator. It really is one of the best birthday presents I have ever received and I am really grateful for your prompt and...

Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.