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It is a novelty and a joy to deal with a company who has a Customer Service Department are that actually care . . Emily and the Warehouse (and the magic box) have exceeded all expectations and gone more than the extra mile! So many companies would have just issued a “sorry there is nothing we can do . . . .” So thank you, Emily, for everything and please extend my thanks to the warehouse . . Kind regards, Annette’

Annette Morgan

40 years of experience goes into every Brinsea product

Thanks for your help, with the stone curlew. You couldn't have been more helpful with us in your advice with the stone curlew chick we succesfully hatched and the two pheasant chicks that quickly followed....
Jim Gregory, Animal Centre Manager, Brent Lodge Animal Centre
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Dear all, just a quick email to thank all concerned for the prompt dispatch of my recent order, new motorised end for Octagon 40 arrived today, only two days after ordering. Very impressed. Thank you.
Claire Jackson
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It has been a pleasure doing business with your company. It’s a pity that not all companies have the same high standard of service as your company has.
Mr W, Southampton
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