It is a novelty and a joy to deal with a company who has a Customer Service Department are that actually care . . Emily and the Warehouse (and the magic box) have exceeded all expectations and gone more than the extra mile! So many companies would have just issued a “sorry there is nothing we can do . . . .” So thank you, Emily, for everything and please extend my thanks to the warehouse . . Kind regards, Annette’

Annette Morgan

Over 50 years of experience goes into every Brinsea product

As one satisfied customer I hold both you and all of your colleagues with the greatest admiration. I will continue to promote your products when and wherever the need arises, as I have said before. Please...
Denis Newman
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My wife purchased a second-hand Brinsea intensive care unit, a rather old model, that was not working. Brinsea's customer service really went above and beyond to help us. I really appreciate your assistance,...
Danny Martin, Australia
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Thanks for your help, with the stone curlew. You couldn't have been more helpful with us in your advice with the stone curlew chick we succesfully hatched and the two pheasant chicks that quickly followed....
Jim Gregory, Animal Centre Manager, Brent Lodge Animal Centre
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