It is a novelty and a joy to deal with a company who has a Customer Service Department are that actually care . . Emily and the Warehouse (and the magic box) have exceeded all expectations and gone more than the extra mile! So many companies would have just issued a “sorry there is nothing we can do . . . .” So thank you, Emily, for everything and please extend my thanks to the warehouse . . Kind regards, Annette’

Annette Morgan

40 years of experience goes into every Brinsea product

My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar...
Marion Stapleton Harley
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Amazing customer service. Blown away really.
Lisa Collyer Howell
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I would like to thank Brinsea for there great service, i had a problem with my maxi 11 ex and on ringing to explain what was happening i was told would be best to send the incubator back to them and they...
Bridget Boulton
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