It is a novelty and a joy to deal with a company who has a Customer Service Department are that actually care . . Emily and the Warehouse (and the magic box) have exceeded all expectations and gone more than the extra mile! So many companies would have just issued a “sorry there is nothing we can do . . . .” So thank you, Emily, for everything and please extend my thanks to the warehouse . . Kind regards, Annette’

Annette Morgan

40 years of experience goes into every Brinsea product

Holy cr*p, it's no wonder Brinsea has the reputation it does. I've gotten my first incubator, upper end brand and was fairly happy with it but guess what, no replacement parts. Next incubator will be a...
Dark Bulb via YouTube
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I have been dealing with Brinsea for some years now and have long sung their praises re their customer service department and their equipment. My latest dealings with said department have exceeded even...
Colin Robbins
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Thank you for your quick response and for the very clear diagram which even an old guy like me can follow. Thank you for a great product which coupled with the incubator have given two old fools a couple...
Ivor Fletcher, Co. Antrim
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