It has been a pleasure doing business with your company. It’s a pity that not all companies have the same high standard of service as your company has.

Brinsea incubators are the best, and their customer service is exceptional. I would recommend them to anyone. It's one thing to have an excellent product but makes all the difference to have the support...

My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar...