I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

Dear all, just a quick email to thank all concerned for the prompt dispatch of my recent order, new motorised end for Octagon 40 arrived today, only two days after ordering. Very impressed. Thank you.

I sent one of my two Brinsea Mini Advance incubators for repair and have very quickly received it back today in full working order under what has been a no quibble GUARANTEE. What I would like to say is...