My wife purchased a second-hand Brinsea intensive care unit, a rather old model, that was not working. Brinsea’s customer service really went above and beyond to help us. I really appreciate your assistance, please pass my thanks to your technician, it is not often that businesses supply support on such a old product without trying to get the customer to upgrade to the latest model! I will certainly pass on word to anyone I know that the service and support I have received from Brinsea is nothing short of world class!

Danny Martin, Australia

Over 50 years of experience goes into every Brinsea product

As one satisfied customer I hold both you and all of your colleagues with the greatest admiration. I will continue to promote your products when and wherever the need arises, as I have said before. Please...
Denis Newman
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I would like to thank Brinsea for there great service, i had a problem with my maxi 11 ex and on ringing to explain what was happening i was told would be best to send the incubator back to them and they...
Bridget Boulton
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Dear Sir This letter is not a complaint – it is the opposite. Having bought an Octagon 20 Advanced from Countrywide in Bourton on the Water on 8th August, I phoned you to ask if the dividers and instruction...
SB Kent
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