Your efficient customer service and after sales care combined with the three year warranty is very reassuring and is a big factor in continuing to choose Brinsea products.  

Dear Sir This letter is not a complaint – it is the opposite. Having bought an Octagon 20 Advanced from Countrywide in Bourton on the Water on 8th August, I phoned you to ask if the dividers and instruction...

Thank you for your quick response and for the very clear diagram which even an old guy like me can follow. Thank you for a great product which coupled with the incubator have given two old fools a couple...