Thank you so so much for going above and beyond at your end. Much appreciated!

Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...

I'm very happy with the incubator at this point,  I've had it running for a few days before i set the eggs, just to make sure it all runs smoothly. An total beginner could drive this machine. I've...