Brinsea incubators are the best, and their customer service is exceptional. I would recommend them to anyone. It's one thing to have an excellent product but makes all the difference to have the support...

Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...

Thank you for all the help and advice you gave me this morning - turning the base over was the correct solution to my turning problem - plus you both explained things so that I could understand - nothing...