Dear Sirs This letter is to thank you very much for sending the adaptor in order to have my incubator back in working order. Once again many, many thanks

I purchased one of your Ovation 28 incubators at Newark show after struggling to get more than one or two very weak chicks from a Chinese incubator. I’m thrilled to say I’ve just had 24 baby quail...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.