I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

Thank-you Brinsea your company has totally restored my faith in retailers. I am a teacher and a novice at incubating eggs! I ordered a product from Brinsea and had a query - which was responded to within...

Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...