Thank you for repairing and returning the auto turning cradle from my Eco20 incubator - the problem, I hasten to point out, was not due to a manufacturing fault on the part of Brinsea. I am pleased to...

I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

It is a novelty and a joy to deal with a company who has a Customer Service Department are that actually care . . Emily and the Warehouse (and the magic box) have exceeded all expectations and gone more...