Dear Carolyn
Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it is a pleasure to deal with such an efficient helpful company. I hope Brinsea appreciate you personally as you are a delight to deal with.

Yours sincerely

John Moseling

40 years of experience goes into every Brinsea product

Your Mini Eco incubator is amazing we got 8 out of 9 chicks in it on our first go, best incubator ever!!!!!!!!
Neil McC
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Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.
Veronica
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Thank you for helping me to fit my tubing, you saved me the long drive, I got home and it's bang on 65% - very well done - thanks a million. Thanks to you it's been a great day - any chance you could forward...
Mal Bone,  Perth, Australia
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