Dear Sirs This letter is to thank you very much for sending the adaptor in order to have my incubator back in working order. Once again many, many thanks

Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.

I purchased a Mini II Advance incubator and am so happy with it after a disappointing experience with another company. The YouTube tutorial was excellent and went into detail and easy to follow. Really...