Thank you for repairing and returning the auto turning cradle from my Eco20 incubator – the problem, I hasten to point out, was not due to a manufacturing fault on the part of Brinsea. I am pleased to report that the auto turn cradle is now working perfectly again. These days one often hears about poor customer service, however, Brinsea’s response to the problem was exceptional. From my first point of contact with Brinsea, I was extremely impressed with the professionalism and helpful attitude of staff. I have been totally impressed by Brinsea’s level of customer care and an obvious desire to ensure that customers are able to continue to use what is an exceptional product. My sincere thanks to Brinsea for a truly exceptional level of customer care and aftercare product support.

Ken Holbrook

40 years of experience goes into every Brinsea product

Somebody recommended your brand to us. i am amazed how accurate the electronic device is precise with temp and humidity and i am sure it will effect with good hatching.
Pawel
Read full testimonial

Brinsea all the way. Not just because it's cracking equipment that's safe. But it's a uk business too. And you've gotta spend money in the uk if you can. Well done to you guys for being market...

Damien Russell
Read full testimonial
My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar...
Marion Stapleton Harley
Read full testimonial
View all of our testimonials

Brinsea proudly support