I would like to say a HUGE thank you to you and your team who completely surprised me by sending both my outstanding items sooner than advised or anticipated. I have just sold my own small business a couple of months ago (thank goodness) and I really appreciate how important it is to delight customers. You have all delighted me, so very well done, especially while you have such issues to contend with.
Please let your management team know how pleased I am and all kit received is further delighting me. So glad to buy from a British manufacturer – well done all.
Thanks again.
The products are always reliable (and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so...
