I would like to say a HUGE thank you to you and your team who completely surprised me by sending both my outstanding items sooner than advised or anticipated. I have just sold my own small business a couple of months ago (thank goodness) and I really appreciate how important it is to delight customers. You have all delighted me, so very well done, especially while you have such issues to contend with.

Please let your management team know how pleased I am and all kit received is further delighting me. So glad to buy from a British manufacturer – well done all.

Thanks again.

Jan

40 years of experience goes into every Brinsea product

Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...
Kat Gunn
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I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...
Lynne Stotesbury
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CONGRATULATIONS Brinsea staff and management . i would like to thank you for a first class efficent service in sending me my required part for the octogon 20 . it makes sutch a diffrance to deal with...
James Murphy
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