I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

CONGRATULATIONS Brinsea staff and management . i would like to thank you for a first class efficent service in sending me my required part for the octogon 20 . it makes sutch a diffrance to deal with...

I will definitely be recommending your products they are great and so is your customer service.