Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.

CONGRATULATIONS Brinsea staff and management . i would like to thank you for a first class efficent service in sending me my required part for the octogon 20 . it makes sutch a diffrance to deal with...

This is my third Brinsea incubator and I can safely say you should look no further when buying an incubator. Brinsea incubators are so reliable, and if you do have issues the support line are always quick...