Thank you for all the help and advice you gave me this morning - turning the base over was the correct solution to my turning problem - plus you both explained things so that I could understand - nothing...

Of all the companies I deal with for whatever reason, you guys/gals at Brinsea are the best. You are always there to help. Your contact information is readily visible, and you actually HELP... Many, many...

Our Brinsea TLC incubators have been life savers for hedgehogs this year. So reliable & simple to use. Your help has been very much appreciated.