Thank you for all the help and advice you gave me this morning - turning the base over was the correct solution to my turning problem - plus you both explained things so that I could understand - nothing...

Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.

I have been dealing with Brinsea for some years now and have long sung their praises re their customer service department and their equipment. My latest dealings with said department have exceeded even...