Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...

I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

Just wanted to send you this card as I'm so pleased with how kind you've been to me with helping me hatch my eggs from this new incubator, there's not many helpful people like you out there! The update...