Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn’t find on the website. Whoever I spoke to bent over backwards to help and replied very swiftly. 10 out of 10, I’m massively impressed!

Kat Gunn

40 years of experience goes into every Brinsea product

Thank you for your quick response and for the very clear diagram which even an old guy like me can follow. Thank you for a great product which coupled with the incubator have given two old fools a couple...
Ivor Fletcher, Co. Antrim
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Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.
Tamara Hick
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Just to let you know that I am delighted with the Ovation performance. I have decided to use the Ovation as an incubator and the original Octagon as the hatcher. At the first use this approach has performed...
Steve Davies
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