Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn’t find on the website. Whoever I spoke to bent over backwards to help and replied very swiftly. 10 out of 10, I’m massively impressed!

Kat Gunn

Over 50 years of experience goes into every Brinsea product

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.
Tamara Hick
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The products are always reliable (and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so...

Sandra Qardan
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Thank-you Brinsea your company has totally restored my faith in retailers. I am a teacher and a novice at incubating eggs! I ordered a product from Brinsea and had a query - which was responded to within...
Mrs S Geraghty (Foundation Stage Lead Our Lady of Walsingham Catholic Primary School, Corby)
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