Dear Sir This letter is not a complaint – it is the opposite. Having bought an Octagon 20 Advanced from Countrywide in Bourton on the Water on 8th August, I phoned you to ask if the dividers and instruction...

Your efficient customer service and after sales care combined with the three year warranty is very reassuring and is a big factor in continuing to choose Brinsea products.  

I use Brinsea because they are a people company and they always there to help and answer your questions. My first lot of silver sebrites hatched last night out of my mini advanced. Would not use any other...