I sent one of my two Brinsea Mini Advance incubators for repair and have very quickly received it back today in full working order under what has been a no quibble GUARANTEE. What I would like to say is...

Your Mini Eco incubator is amazing we got 8 out of 9 chicks in it on our first go, best incubator ever!!!!!!!!

Thank you so much for your quick reply. Such a welcome relief to get good service!