Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.

Just wanted to send you this card as I'm so pleased with how kind you've been to me with helping me hatch my eggs from this new incubator, there's not many helpful people like you out there! The update...

Thanks for your help, with the stone curlew. You couldn't have been more helpful with us in your advice with the stone curlew chick we succesfully hatched and the two pheasant chicks that quickly followed....