The products are always reliable ( and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so friendly!
This is my third Brinsea incubator and I can safely say you should look no further when buying an incubator. Brinsea incubators are so reliable, and if you do have issues the support line are always quick...