Thank you for your quick response and for the very clear diagram which even an old guy like me can follow. Thank you for a great product which coupled with the incubator have given two old fools a couple...

My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar...

Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...