Your efficient customer service and after sales care combined with the three year warranty is very reassuring and is a big factor in continuing to choose Brinsea products.  

Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...

Can I bring to your notice the excellent advice, service and subsequent information and support. I have recently purchased two of your products, an Ovation Ex and an Eco Mini. These were purchased from...