When I decided to buy an incubator and sure it was the first time I was getting one - I thought of Brinsea... why did I think of Brinsea? I was looking for organic food for chickens and I saw this cute...

My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.